Today people are connected and social media is where people rave about your business as well as slate your business. Your customers and clients are on social media so if you are not then you are missing a trick!
There are tools on the market today that can help you monitor what is being said about you. The businesses that use social media as part of their customer service plan are often ranked the highest.
Stop looking for your leads, they are on Facebook & Twitter. Learn how to generate leads for your business “Socially”